Policy privacy

Your privacy is important to us. Vorealis Software of CR SA's policy is to respect your privacy and comply with all applicable laws and regulations regarding any personal information we may collect about you, including on our website. https://www.vorealis.com and other sites that we own and operate.

Personal information is any information about you that can be used to identify you. This includes information about you as an individual (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

If our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their published privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy comes into effect on May 26, 2025

Last updated: January 27, 2026

Information we collect

The information we collect falls into one of two categories: information "provided voluntarily" and information "collected automatically".

"Voluntarily provided" information refers to any information that you knowingly and actively provide to us when using or participating in any of our services and promotions.

"Automatically collected" information refers to any information automatically sent by your devices during your access to our products and services.

Registration data

When you visit our website, our servers may automatically record standard data provided by your web browser. This may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

In addition, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding the incident. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information related to the problem. You may or may not receive notification of such errors, including at the time they occur, informing you that they have happened or what the nature of the error is.

Please note that while this information may not personally identify you on its own, it may be possible to combine it with other data to personally identify individual people.

Device data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

• Device type
• Operating system

The data we collect may depend on your individual device and software settings. We recommend that you consult your device manufacturer's or software provider's policies to learn what information they make available to us.

Personal information

We may request personal information – for example, when you submit content to us or when you contact us – which may include one or more of the following:

• Name
• Email

Legitimate reasons for processing your personal information

We only collect and use your personal information when we have a legitimate reason to do so. In such cases, we only collect personal information that is reasonably necessary to provide you with our services.

Collection and use of information

We may collect personal information provided by you when you take any of the following actions on our website:

• Use a mobile device or web browser to access our content
• Contact us via email, social media, or any similar technology
• When he mentions us on social media

We may collect, retain, use, and disclose information for the following purposes, and personal information will not be further processed in any manner that is inconsistent with these purposes:

• to provide you with the main features and services of our platform
• to get in touch and communicate with you

We may combine personal information you voluntarily provide and that we collect automatically with general information or research data we receive from other reliable sources. For example, our marketing and market research activities may uncover data and insights that we can combine with information about how visitors use our site to improve our site and their experience on it.

Security of your personal information

When we collect and process personal information, and while we retain this information, we will protect it using commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, please be aware that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

You are responsible for choosing your password and overall security level, which will determine the security of your information within our services. For example, you must ensure that you do not make your personal information publicly available through our platform.

How long do we keep your personal information?

We retain your personal information only for as long as necessary. This period may depend on how we are using your information, in accordance with this Privacy Policy. For example, if you have provided us with personal information such as an email address when contacting us with a specific inquiry, we may retain this information for as long as your inquiry remains open, as well as for our own records, so that we can effectively address similar inquiries in the future. If your personal information is no longer needed for this purpose, we will delete it or anonymize it by removing all details that identify you.

However, we may retain your personal information if we need it to comply with a legal, accounting or reporting obligation, or for archiving purposes in the public interest, scientific or historical research, or statistical purposes.

Children's privacy

None of our products and services are directly targeted at children under the age of 13, and we do not knowingly collect personal information about children under the age of 13.

Your rights and control over your personal information

Your choice: By providing us with personal information, you understand that we will collect, retain, use, and disclose your personal information in accordance with this Privacy Policy. You are not required to provide us with personal information; however, failure to do so may affect your use of our website or the products and/or services offered on or through it.

Third-party information: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about another person, you represent and warrant that you have that person's consent to provide us with their personal information.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by contacting us using the details below.

Access: You can request details of the personal information we hold about you.

Correction: If you believe that the information we hold about you is outdated, incomplete, irrelevant, or misleading, please contact us using the details provided in this Privacy Policy. We will take reasonable steps to correct any information that is deemed inaccurate, incomplete, misleading, or outdated.

Non-discrimination: We will not discriminate against you for exercising any of your rights regarding your personal information. Unless your personal information is necessary to provide you with a particular service or offer (for example, providing user support), we will not deny you goods or services or charge you different prices or fees for goods or services, including by granting discounts or other advantages, or imposing penalties, nor will we provide you with a different level or quality of goods or services.

Data breach notification: We will comply with all applicable laws regarding any data breach.

Complaints: If you believe we have breached a relevant data protection law and wish to lodge a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will investigate your complaint promptly and respond in writing, outlining the outcome of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulatory body or data protection authority regarding your complaint.

Cancellation of communications: You can opt out of receiving communications from us, including marketing and promotional communications, at any time. To do so, please use the unsubscribe mechanisms provided in the relevant communication. For example, you can click the “unsubscribe” link included in any marketing email we send you, reply “STOP” to any SMS message we send you, or visit https://www.vorealis.comor contact us directly using the contact information provided in this privacy policy. In certain cases, we may request additional information to verify your identity before processing your cancellation request.

Please note that even if you opt out of receiving communications, we may contact you when necessary for non-promotional reasons, including but not limited to managing your account, responding to service inquiries, or delivering important updates related to the use of our services.

Commercial transfers

If we or our assets are acquired, or in the unlikely event that we cease operations or go bankrupt, we will include data, including your personal information, among the assets transferred to the acquiring party. You agree that such transfers may occur, and that any acquiring party may, to the extent permitted by applicable law, continue to use your personal information in accordance with this policy, which you shall assume as the basis for exercising any ownership or use rights we may have in such information.

Limits of our policy

Our website may contain links to external sites that we do not operate. Please be aware that we have no control over the content and policies of those sites, and we cannot accept any responsibility or liability for their respective privacy practices.

Changes to this Policy

At our discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here, at the same link you used to access this Privacy Policy.

If required by law, we will obtain your permission or give you the opportunity to opt in or opt out, as appropriate, for any new use of your personal information.

Contact

For any questions or concerns regarding your privacy, you can contact us using the following information:

Administrative Compliance info@vorealis.com