Small and medium-sized enterprises (SMEs), although very different in size and work dynamics, face similar challenges in terms of their organization and management, since they all handle administrative aspects related to the management of their finances, invoicing, personnel management, customer relations, among others; as well as the management of aspects related to the production of goods or delivery of services, which implies the efficient execution of their work operations to be more competitive.

Some of these companies typically rely on various systems or unsystematic work methods to accomplish their daily tasks. A common problem is that they constantly encounter information scattered across different locations. This not only causes significant delays in locating the desired information but also leads to rework, as it must be entered multiple times in different places. Furthermore, there is no clear guarantee that the information found is the most up-to-date or complete version required.

Information is undoubtedly one of the main assets of any company, and, in the case of SMEs, much of this information is kept in multiple spreadsheets or separate documents, which are generally exposed to significant security and integrity risks if the necessary measures and controls are not in place.